Synopticom.com privacy statement

Information collection and use

Any information stored on our site is treated as confidential and not given away or sold to anyone. All information is stored strictly secure and can only be accessed by Synopticom.com.

During your registration on our site, we collect information such as company name, e-mail, address, location, telephone/fax and name on responsible person. This information is used to identify you in our system, for billing reasons and to be able to contact you if for any reason there should be a problem with your account. The information gathered will only be used internally in Synopticom.com and not given away to any third party.

As a Synopticom customer, you can at any time access your personal information and update you contact details by logging in with your username/password on our site.

As a Synopticom customer, you have access to create several users with different privilege levels within your account. With this option more than one person in your organization can benefit from the use of our services and you are still in control of who has access to different kind of information. It is, however, your responsibility to choose the level of access each user should have and to protect your information by selecting which users within your organization can access your protected folders.

We utilize the use of cookies to store information about your browser version, Internet IP address and Operating System. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

When anonymity in surveys are involved, no identifiable information, like browser type and version, Internet IP address, operating system, or e-mail address, will be stored together with the answer. This is to protect your anonymity.

When your subscription to any of Synopticom.com services is terminated or expired, your account will be deactivated and not accessible. However, Synopticom reserves the right to store information collected through the use of our site for an indefinite time. If you for any reason wish to re-open your account with us, your previously collected information will still be available.

We use reasonable precautions to protect our customers’ personal information and to store it securely. Such precautions are the use of encrypted communication between our servers and any clients accessing our site by the use of Secure Socket Layer (SSL). SSL is a technology widely used by any web-services seeking the protection of information on the internet. To ensure our customers that they truly are accessing Synopticom.com services we have adopted the use of industry standards certificates from one of the most trusted Certificate Authorities available on the internet. You can see this by clicking on the privacy icon in your browser.

Synopticom may occasionally change this information, such changes will be notified by changing the last updated section in this document and may also be shown as a welcome message during login on our site for a limited space of time. We encourage our customers to regularly check for any updates to this statement.

We will not — under any circumstances — sell, rent, distribute or give away your email address or personal information to ANY third party. We will not publish your email address, phone or mailing address at any time.

We won’t swap or rent your email address to third parties. We will respect your choices on which emails you wish to receive from us.

If you have subscribed to our newsletter, we hold your email address only in order to send you information on registration the newsletter you have requested. You can unsubscribe at any time for any reason. If you ever have a problem with your subscription, feel free to contact Customer Service.

We will proactively protect your customer, subscriber data, and survey data by keeping our servers up-to-date and our internal data security high. Your subscriber data will never be exported, sold, rented, or used in any way by Synopticom. It is your data, and we will protect it to the very best of our abilities.